Guides
Replying to app store reviews
What each store actually allows, the limits that catch people out, and what to write when somebody is angry and right. No signup needed to read any of it.
How to respond to negative app reviewsWhich one-star reviews are worth answering, what to say when you cannot fix it yet, and how a reply changes a rating rather than just recording that you saw it.How to reply to App Store reviewsWhat Apple actually allows, how replies work in App Store Connect, and how to write responses that change a rating rather than just acknowledging it.How to reply to Google Play reviewsThe 350-character limit, who is allowed to respond, why replies sometimes fail to post, and how to write one that survives being trimmed.
Want to know where you stand before reading any of this? The Review Response Score grades how well a Google Play listing answers its reviews. It needs a link and nothing else — no signup.